Solution

Handle refunds and cancellations

Refund Stripe orders natively, cancel unpaid orders, and keep the audit trail attached to the event record.

Event planning workspace

Why it matters

Event operations work better when the data stays connected.

VendlyNest keeps the event page, ticketing, participant intake, sponsor packages, booth assignments, orders, passes, support, and check-in in one organizer-controlled system - so a change in one place shows up everywhere it matters.

  • Native Stripe refunds from the order page
  • Cancellations free capacity automatically
  • Every change logged on the order
See all features

The old way

What this replaces.

Refunds processed in the payment dashboard with no event context.

Cancelled vendors still shown as confirmed.

Capacity never released after cancellations.

FAQ

Common questions.

How do Stripe refunds work?

Open the order, click refund - the Stripe refund issues and the order state updates.

Do cancellations free up booths?

Yes - cancelled orders release capacity and booth assignments can be reassigned.

Can I partially refund?

Refunds are issued per order; adjust line items before refunding for partial cases.

More solution pages

Keep exploring

Replace event spreadsheets

Move applications, orders, tickets, booths, sponsors, documents, and check-in into one event database instead of scattered sheets.

Run event-day check-in

Prepare ticket passes, participant passes, QR/code lookup, staff roles, and status tracking before doors open.

Collect booth fees online

Invoice approved vendors for booths, tables, and add-ons - paid online through Stripe or recorded manually.

Run QR-code event check-in

Every ticket and vendor pass carries a QR code staff scan from any phone - with code lookup as the fallback.

Put it to work

Build your next event on a connected system.